Newsletter May 2026

 
 
 
 

Hi there,

Imagine a small group of nerdy tech engineers. Heavy Hungarian accents. Grungy clothes and sunglasses. Fully, unironically committed to crushing their own cover of Nickelback’s “Rockstar.”

Now imagine that video, filmed entirely in office, shows up on your company intranet — completely unprompted. And it is everything.

It went viral internally. It even prompted a follow-up Kelly Clarkson cover led by one of our female Hungarian engineers.

And you want to know how much time, effort, and planning I put into it? Zero.

My secret? Building relationships with administrative assistants and office managers.

You see, when I built this intranet, I knew it couldn’t feel like a policy repository or a company news wasteland. It needed to feel alive — human, current, worth opening.

But I knew I couldn’t do it alone. With around 20 global offices spanning four continents, I needed to tap into people who already knew the culture, the leaders, the unwritten rules.

So I went straight to the people who know how things actually run — not what’s documented, but what’s real. Who’s really in the office (not just on the calendar), who needs to order lunch, which conference room is always double-booked, and how to pull together a last-minute moment without anyone noticing the scramble. Unsung heroes.

I showed them what the intranet could do for them — and they ran with it. They became my greatest champions and best source of the kind of day-to-day content our people were craving. Music videos. Talent competitions. Latte art experiments. Video office tours.

If you haven’t built strong relationships there yet, it’s not too late. I’ve got tips on where to start.

 
 
 
 
 
 
 

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Everyone says culture is a priority. Let’s find out if that’s true.

Be part of this 15-minute survey for HR and comms leaders in the US.

Responses confidential. Complete by May 20 to enter a drawing for a $500 gift card.

 
 
 
 
 
 
 
 
 

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IC either holds things together during a merger — or watches them unravel

Most merger comms plans focus on the announcement. The real work comes after — when people are anxious, leadership is distracted, and you’re being asked to communicate things you don’t fully know yet.

This webinar gets into the messy middle: what worked, what didn’t, and the five lessons that will change how you approach high-stakes change comms. Whether you’re navigating a merger right now or just want to be ready, this one’s worth your hour.

 
 
 
 
 
 
 
 
 

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The findings from our latest research will make you put down your coffee

Hiring optimism dropped nearly 11 percentage points year over year — and scope is still expanding. More than a quarter of C-suite leaders still see IC as primarily supportive or administrative. And as IC pros step further into companywide AI conversations, the percentage of practitioners who fear AI is coming for their jobs? You’ll have to see for yourself.

What makes this report worth more than a skim is finding out exactly what separates thriving IC teams from those that are plateauing. And it’s not headcount or budget. It’s operating conditions. Grab your copy and get the IC tea.

 
 
 
 
 
 
 
 
 

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IC pros getting the most out of AI go way beyond prompts

Everyone’s using AI to draft faster. Fewer people are using it to work smarter. This post, 15 unique gen AI use cases for internal comms, goes beyond obvious use cases into territory that actually matters — using generative AI to think, plan, and communicate more strategically.

Not a list of prompts. More like a permission slip to use the tool in ways you probably haven’t tried yet. If you’ve been doing AI on autopilot, this one’s worth the read.

 
 
 
 
 
 
 
 
 
Quick tip

A standing meeting they’ll actually show up for

The best tactic I ever used to start building relationships with admins and office managers was setting up quarterly meetings for the whole group. I ended up breaking it into two based on time zones — one APAC-friendly and one EMEA-US-friendly.

I would come in with five to eight slides. These featured updates on our intranet, shout-outs for attendees who had used our platform creatively, and some sneak peeks of things to come so they felt like they were getting special treatment.

The dynamic is simple: Give them a reason to show up, and they’ll offer up stories you never would have found on your own.

 
 
Quick move

Three questions to put on a slide toward the end of these quarterly meetings:

  • Any major events or holidays being celebrated in your office any time soon?
  • Do you have any news that you think would be worthy of sharing across the company?
  • How can I support you better over the next few months?

Don’t skip this part: Start with a question that gets people talking. I get it, icebreakers can feel like a stretch. But when you create even a small moment of real connection in the room, it changes how people show up for each other after.

And that kind of trust does more for your comms than any perfectly planned campaign.

 
 
 
 
 
 
 

More from Simpplr

 
 
 
 
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Relationships are the strategy

“I’m tired of standing in lines to clubs I’ll never get in” — sung in a voice that’s the true antithesis of Nickelback — still lives rent-free in my head. And it may be the most memorable example of what’s possible when you invest in relationships with your admin professionals and office managers.

Because they can help solve more problems than you ever realized:

  • What catering will drive in-person attendance at the hybrid town hall?
  • Think you can get me CEO approval on this email by EOD?
  • “Who’s the best person to talk to about xyz?”

Add them to your short list of work besties. They seriously know all. the. things.

 
 
 

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They hold the keys to leader schedules, office culture, and about a thousand unwritten tips and tricks that no org chart will ever capture. And nearly every one of them is an absolute delight to work with.

We’re only as strong as the network of relationships we weave. That’s how we listen. That’s how we learn. And that’s how the comms get better, not because they’re more polished but because they’re more true.

And isn’t that the whole point?

 
 
 
 
 
 
 
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Regan Zuege
Internal Communications Manager

P.S. Be sure to sign up to get more emails like this! And connect with me on LinkedIn.

 
 
 
 
 
 
 
 
 
 
 

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