Thread your enterprise apps together, even your bots
Connect HR, IT, Legal, and other systems into a single, digital conversational experience, gathering real-time information to predict and respond to user needs.
BENEFITS
Connect HR, IT, Legal, and other systems into a single, digital conversational experience, gathering real-time information to predict and respond to user needs.
Promote and empower all employees to engage with new and existing programs by offering a virtual subject matter expert that can proactively make recommendations to programs and take action, such as registration.
With Virtual Assistant you can deliver a personalized employee experience by providing customized and relevant responses that meet specific needs, taking into account the employee's location, department, and other relevant attributes.
Seamlessly integrate the Virtual Assistant with any omnichannel platform, extending its capabilities on an intranet, SMS, or popular messaging platforms like Teams and Slack for a unified experience.
Upload files directly into the Virtual Assistant which automatically syncs and updates employee information, without the need for manual logins to apps.
Performs thorough searches for answers across diverse formats, including webpages, videos, knowledge articles, and various file types, ensuring information security.
The Virtual Assistant understands and responds in employees’ respective languages, with over 133 languages and counting.
Optimize resource allocation and prioritization with dashboards that help executives and administrators make quick, informed decisions.
Improve employee satisfaction by quickly and accurately predicting user needs during live conversations using historical data analysis and pattern recognition.
Through continuous learning and adaptation to new data, predictive models are refined to deliver increasingly precise and pertinent responses, improving the employee experience.