Simpplr’s AI knows your people and policies, ensuring employees receive precise, context-aware advice based on official guidance.
Individualized help for your employees using generative AI
Offer personalized guidance, automation and self-service — all within daily workflows.
Trusted by 1000+ leading organizations
Why Simpplr
Instant help for employees, anywhere, anytime
Understands your organization
Solves complex cross-system issues
Automatically addresses and resolves issues by orchestrating workflows across various systems, simplifying problem-solving at scale.
Creates a seamless journey
Provides a consistent and smooth experience for employees, whether they’re on mobile, desktop, or using platforms like Slack or Teams.
Use Cases
Elevate self-service and productivity with a personalized AI Assistant
Enable instant self-service
Simplify self-service by making it easy for employees to quickly find answers, update information, and effortlessly resolve HR and IT requests.
Provide faster query-resolution
Boost the productivity of your HR and IT staff through AI-powered recommendations, conversation summaries, and automatically-generated replies to free up their time for high-value initiatives.
Unleash company knowledge
Break down information silos and connect employees to essential data with a conversational search, providing seamless knowledge access.
Transform HR processes
Automate just about any process, such as recruitment, onboarding, time off requests and so much more, dramatically improving both efficiency and the employee experience.
Streamline employee onboarding
Transform the onboarding process with an expert guide that delivers an engaging, seamless experience to ensure new talent is smoothly integrated into your company and culture.
Capabilities
Expansive Generative AI capabilities
Smart answers
Simpplr’s AI Assistant swiftly delivers reliable answers to repetitive or complex questions, always adhering to user permissions for security.
Deep search
Performs in-depth searches across formats — web pages, videos, articles, files — ensuring employees find what they need securely.
Automated actions
From time-off requests to personal information updates, Simpplr’s AI Assistant simplifies processes, making changes quickly and effortlessly.
Adaptive intelligence
Simpplr’s AI assistant gets smarter over time, refining its responses to more precisely align with employee needs through continuous learning.
Strategic insights
Analyzes interactions to provide insights that enhance employee experience, increase productivity, and streamline operations.
Multilingual support
Fluent in over 133 languages, Simpplr’s AI Assistant ensures every employee is heard, understood and supported, globally.
In-context recommendations
Encourages program and benefits adoption with tailored recommendations, making sure every employee knows what’s available to them.
Natural language understanding
Employs advanced processing to comprehend and respond to queries naturally, making conversations with Simpplr’s AI Assistant effortless and effective.
User permissions
Maintains a secure environment by ensuring employees access only the information they have permissions for, streamlining communication securely.
Compliance and security
Adheres to strict regulations and security protocols, ensuring employee data is always handled with the utmost integrity and confidentiality.
Scalability
Simpplr’s AI Assistant is designed to manage increasing inquiries smoothly, scaling effortlessly to support expanding organizations without losing performance.
Integrations
Speaks fluently with your other systems
Simpplr’s AI Assistant seamlessly integrates with your current tech stack to efficiently resolve employee inquiries in real-time.
Platform
The world’s most comprehensive employee experience platform
Everything your employees need to thrive at work, in one place.
Security
Proven in the enterprise
Leading organizations rely on Simpplr to deliver a safe and trusted experience.
Customers
Our customers are our biggest fans
With a dynamic and personalized experience, our employees now share, connect and celebrate like never before.
Katherine Kyne Director of Communications, Moffitt Cancer Center
The Simpplr platform gives us all the tools we need to succeed — and to measure that success as it happens.
Jacquie Garces Senior Internal Communications Manager, Nutanix
Simpplr is not just a tool; it’s a strategic ally in fostering engagement, collaboration, and a sense of community across our global team.
Regan Zuege Internal Communication Lead, Silicon Labs
FAQ
Frequently asked questions
Explore our resources page for more insights, tips and best practices.
Simpplr’s AI Assistant is a virtual, AI chatbot that is integrated with your intranet and other employee apps. It is designed to provide your employees with direct and concise answers to common questions, pulling information from various sources like SharePoint, service portals and policy documents.
Key features include a conversational interface, the ability to handle a wide range of employee tasks and queries, and integration with common workflow systems to allow actions like submitting time-off requests directly within the interface.
In essence, AI Assistant is designed to improve efficiency, streamline processes, and provide instant support to your employees 24/7.
The AI Assistant has the following key capabilities:
Content retrieval: The assistant can retrieve content from various sources like SharePoint Online, Confluence and Google Drive, and integrate it into a unified search experience. It uses a federated search approach to pull information from these repositories.
Summarization: The assistant leverages language models to summarize relevant content from multiple documents, providing users with concise and direct answers to their queries.
Personalization: The assistant can tailor the responses based on the user’s location, role and other contextual information. This allows for a more personalized experience, where users receive information that is relevant to their specific needs.
The AI Assistant enhances the employee onboarding process by delivering an engaging and seamless experience for new hires. Here’s how:
Personalized guidance: The AI Assistant provides tailored information and support to new employees, helping them navigate the onboarding process smoothly. It offers context-aware advice based on the organization’s specific policies and practices.
Streamlined integration: It automates and simplifies various onboarding tasks, such as completing necessary forms, accessing company resources, and understanding role-specific expectations. This helps new hires get up to speed quickly.
Consistent experience: Whether employees are using mobile, desktop or collaboration platforms like Slack or Teams, the AI Assistant ensures a consistent and user-friendly experience across all touch points.
24/7 interactive assistance: The AI Assistant can answer questions and provide support in real-time, reducing the need for new employees to seek help from HR or other staff members and thereby speeding up their integration into the company culture.
Efficient process management: It automates routine onboarding processes, freeing up HR staff to focus on more strategic tasks and enhancing the overall efficiency of the onboarding process.
By leveraging these capabilities, the AI Assistant makes the onboarding experience more efficient, engaging and aligned with the company’s goals and culture.
Resources
