Executive Summary: 2025 State of Internal Communications and Intranet Technology
New Simpplr research reveals how organizations with modern employee experience platforms dramatically outperform peers in engagement, productivity, and revenue.
Download the intranet report to get:
- How internal communicators are proving their value (p. 4)
- Why organizations without intranets are falling behind (pp. 5-6)
- How technology architecture determines outcomes (pp. 7-8)
- Which capabilities and limitations affect performance (pp. 9-13)
- Strategic recommendations for internal comms teams (pp. 14-15)
SNEAK PEEK
Key findings from intranet analysis inform how we think about technology
Internal communications has evolved from a support function to a business driver. Our comprehensive intranet report surveyed nearly 800 professionals in IT, HR, and IC. The research demonstrates that organizations with the right intranet technology outperform others in every important metric.
IC teams drive measurable business impact
The intranet report confirms that the internal communications function has grown in importance and now directly influences productivity, engagement, and revenue. Executives have noticed: Budgets are growing as IC proves its impact on customer satisfaction and company performance.
Modern intranets create performance advantages
The performance gap is widening. Our analysis shows that organizations with intranets rate their internal comms as “excellent” at more than double the rate of those without. Companies with modern platforms show major competitive advantages compared to those using outdated systems.
All-in-one platforms outperform patchwork systems
Software architecture and advanced functionality matter more than simply having an intranet. Comprehensive intranet solutions deliver higher connection rates, fewer implementation challenges, and greater user loyalty than multivendor or custom systems.
Technical barriers undermine even the best strategies
IT bottlenecks and competition between digital tools hamper even organizations with intranets. The intranet report illustrates how all-in-one platforms dramatically reduce these barriers, with users noting fewer technical challenges than those using multivendor solutions.
