2025 State of Internal Communications and Intranet Technology in the UK

New Simpplr research reveals how organisations with modern employee experience platforms dramatically outperform peers in engagement, productivity, and revenue.
Simpplr’s State of Internal Communications and Intranet Technology in the UK report

Download the full report to learn:

  • How internal communicators are proving their value (pp. 6-10)
  • How modern intranets create competitive advantages (pp. 11-16)
  • Which technology architecture outperforms the rest (pp. 17-22)
  • How advanced capabilities enable strategic communication (pp. 23-28)
  • Which process and technology barriers limit effectiveness (pp. 29-33)
  • How organisations can drive performance improvements (pp. 34-38)

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SNEAK PEEK

Future-ready intranets transform workplace communication

Our in-depth research with nearly 250 UK and 500 US professionals in IC, IT, and HR reveals that organisations with the right intranet technology outperform others in every important business metric.

Internal communications makes an undeniable business impact

Today’s internal communications function goes well beyond message delivery. Our research reveals that IC now directly influences productivity, engagement, and revenue. As a result, IC teams are gaining executive support and increased budgets.
A chart showing the IC influence across productivity, engagement, culture, retention, and revenue.

Modern intranets give organisations a competitive edge

Organisations with intranets rate their internal comms as “excellent” at more than double the rate of those without an intranet. The data shows a clear advantage for companies using unified platforms over outdated systems and fragmented tools.
Bar graph comparing unified platforms vs. outdated systems, rate IC as 'excellent'

All-in-one platforms outperform legacy systems

Software architecture and functionality matter more than simply having an intranet. Respondents using purpose-built solutions reported fewer implementation challenges and higher levels of employee connection than multiventor or custom-built solutions.
52% of respondents using multiple vendors say their unified intranet solution competes with too many tools

AI is rapidly reshaping content creation and distribution

Smart organisations are embracing AI for better targeting and personalisation to cut down on information overload. Organisations with rigorous standards for data privacy and ethical use of AI are reaping the benefits of increased productivity and trust.
Bar graph showing AI adoption in communication functions
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