Simpplr vs. SharePoint: 2025 G2 comparison guide to choosing the best intranet

Comprehensive intranet solutions matter more than ever as employees share information and connect across digital channels. Despite national headlines about returning to the office (RTO), nearly half of remote and hybrid employees say they intend to continue working from home. Companies need processes for employees to communicate and collaborate wherever they are.    

If SharePoint isn’t meeting your organization’s needs, thousands of companies have already made the switch. Recent G2 ratings show growing dissatisfaction with legacy systems as workplace communication demands evolve. 

This guide compares the SharePoint intranet’s capabilities against Simpplr’s AI-powered EX unification platform, examining how modern intranet solutions deliver measurable improvements in employee engagement, knowledge sharing and workplace connectivity.

True costs of legacy systems like the SharePoint intranet

You might not realize how much your current legacy intranet system is slowing your organization down until you upgrade it to something better. Adopting a modern intranet solution can make communication clearer and easier — like upgrading from dial-up to fiber internet. Here are a few ways that a SharePoint intranet — and other aging systems — can cause more harm than good for your business.

An aging intranet consumes your IT resources

SharePoint intranet administration is notoriously complex, even for IT professionals. Managing legacy systems like SharePoint creates significant overhead, consuming valuable IT resources. From setting up accounts for new hires to troubleshooting website issues, valuable IT resources are wasted on maintaining outdated technology and technical debt.

A modern system like Simpplr is easier to maintain and comes with built-in support systems. This means your IT department can focus on moving your organization forward rather than bandaging old technology.

You spend more time training new hires 

More companies than ever expect new hires to learn quickly and immediately apply what they’ve been trained to do. Time in the workplace is precious, and companies need new hires to ramp up quickly. 

83% of employees say they had less than 14 days of training for their current position, while less than 12% of employees feel they received adequate training.

If you have an antiquated intranet system, you might end up wasting valuable time training your team members on how to use it. Investing in advanced systems like Simpplr, designed with usability in mind, can streamline the onboarding process.

Employees struggle to find and share information

Training is only the first part of introducing employees to your intranet. The real challenge is getting them to actually use it. If your team members struggle to find and share information through the intranet, they will look to other resources for support.

For example, instead of checking the intranet, they might ask their manager — taking up valuable time and mental energy. When employees need to repeatedly search for answers in a clunky, hard-to-use system, it adds unnecessary cognitive load, distracting them from meaningful tasks and reducing their overall efficiency and productivity.

Software user reviews and online forums reveal that workers find SharePoint one of the most frustrating platforms in their employers’ tech stack. 

This is why it’s worth your time to find an intranet solution your employees will want to use. The more they use it, the higher the ROI your organization will get from the investment.

Simpplr vs. SharePoint G2 user insights

Simply put, Simpplr offers a better digital employee experience than SharePoint. G2, the largest and most trusted software marketplace, created a comparison between Simpplr and SharePoint to highlight the strengths and weaknesses of both options. This objective, review-based report showcases why one software solution might be better than another. 

Here are a few key metrics comparing Simpplr to SharePoint:

Simpplr immediately stands out as a SharePoint alternative because of its higher overall ranking, but the individual categories highlight why Simpplr is easier for companies to use and better for employees as a whole.

Overall ranking

The 4.7 out of 5 stars for Simpplr versus SharePoint’s 4.0 demonstrates a significant difference in user satisfaction. This higher rating reflects Simpplr’s comprehensive approach to intranet functionality, showing why organizations increasingly choose it over traditional options like SharePoint.

Ease of admin

This metric showcases how Simpplr is the better tool from the IT and executive management side. Employees can enjoy a seamless experience because the administrative teams can easily set up Simpplr and adjust the program based on the company’s needs. Ease of admin means companies can save money and time on intranet management.

Ease of setup

With an 88% rating compared to SharePoint’s 72%, Simpplr significantly reduces implementation time and complexity. Organizations can deploy their intranet faster with minimal IT resources, accelerating time-to-value and reducing startup frustrations that often plague SharePoint implementations.

Ease of use

This metric demonstrates how intuitive and accessible the platform is for everyday users. Simpplr’s 94% rating compared to SharePoint’s 77% reflects a significantly better user experience. This directly impacts the ROI on your tech investment: If employees don’t use your intranet platform, then the financial investment and implementation timeline have been wasted.

Quality of support

Simpplr’s 93% support rating versus SharePoint’s 79% reflects a dedicated customer service team that resolves issues promptly. Users report faster response times and more effective solutions, minimizing system downtime and maintaining productivity. This customer-first approach contrasts with SharePoint’s often complex support structure through Microsoft channels.

Likelihood to recommend

The last key metric to review with SharePoint vs. Simpplr is the likelihood that someone would recommend these systems. The 93% recommendation rate for Simpplr speaks to how much value it provides. Executives are more likely to share this software with their peers and bring it with them when they change companies. Simpplr is proud that many customers become brand advocates because they see the value our services provide.

Simpplr’s advantages as a SharePoint alternative

The G2 guide is a useful overview for why Simpplr outranks a SharePoint intranet in key metrics like usability and employee adoption. Then, take a deeper look at Simpplr’s EX unification platform to better understand its value. 

Here’s why executives choose Simpplr instead of SharePoint for their intranet:

• Hundreds of out-of-the-box integrations and APIs that connect with your existing systems, including SharePoint
• The first and only AI-powered enterprise search embedded within the intranet to find information across business platforms, like Confluence and ServiceNow
• Robust prescriptive and predictive analytics to measure and improve upon employee engagement
• Seamless mobile experience that keeps employees connected and informed wherever they work
• Industry-leading security and compliance to protect sensitive data

80% of the global workforce are frontline workers who often have no access to company email or computers, and 70% of office employees use their mobile devices for work purposes, which makes a mobile-first intranet more important than ever.

Each of these features makes it easier for team members to access the intranet while allowing administrative teams to track usage and make improvements to the digital employee experience. Rather than functioning as a stand-alone tool, Simpplr seamlessly integrates with your organization’s existing processes, becoming an essential part of your daily operations.

Upgrade your SharePoint intranet to improve your workflows

SharePoint has frequently been a starting point for businesses that use Microsoft 365 without an established intranet. Most companies, however, eventually discover that they need a more efficient and effective alternative. Simpplr is designed to thoroughly meet users’ needs, from its countless integrations to its AI tools and usability. It drives a higher ROI for companies because employees learn how to use Simpplr faster and are more likely to use it throughout their tenure within the organization.

Download the Simpplr vs. SharePoint G2 comparison guide for a closer look at metrics that matter to your organization and how each intranet solutions provider stacks up. There’s a direct correlation between employee intranet use and productivity — the right selection can have a direct impact on your bottom line.

Ready to see why Simpplr outshines SharePoint? Request a demo today.