Elevating Change Management: Tips for Transforming the Employee Experience
Jeremy Woolf
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Webinar details
What if your intranet could do more than store files—what if it became the ultimate solution for your toughest communication and engagement challenges?
Join Jeremy Woolf, VP of Internal Communications at FIRST, as he shares the transformative journey his team embarked on to improve employee connectedness, tackle siloed processes, and redefine change management. With a workforce of over 800 employees, many based at client sites and rarely checking email, FIRST faced the challenge of breaking through communication barriers to engage their teams effectively.
In this session, Jeremy will reveal how FIRST:
- Revamped their year-end and goals process with employee-focused communications, creating clarity for employees and leaders while saving valuable time.
- Boosted engagement with creative initiatives like quizzes, scavenger hunts, and photo albums, transforming their intranet into a go-to platform employees love.
- Achieved 85% monthly logins by centralizing HR resources, IT tools, and updates in one easy-to-access platform.
This session is about driving meaningful change, fostering collaboration, and empowering employees to thrive. If you’re ready to overcome communication challenges and make a real impact, this webinar is for you.
About the presenters
Jeremy Woolf
Jeremy Woolf leads Internal Communications at FIRST, a Global Brand Experience Agency. With his 20+ years of experience in communications and marketing, he drives strategy for communications, initiatives, change management, alignment of company vision, goals and culture, and employee awareness and experience for 800+ global team members across four business units. He leads the internal communications team to partner closely with FIRST leadership and other stakeholders to drive communications, as well as hybrid and live internal events across the business; he also provides strategic counsel to key leaders, monitoring and reporting on communications methods and channels, and their effectiveness.
Jeremy is drawn to internal communications because of his passion for the nuances of employee communication, drive for continuous improvement, and his love of the employee experience, change management, crisis communications, and new technologies. Prior to his role at FIRST, Jeremy worked at Verizon as a Communications Manager for the New Business Incubation division, focusing on internal and external communications, experiences, and technologies.
Jeremy graduated from Washington University in St. Louis with a dual degree in Film & Media Studies and Education, and minor in Art. Originally from Westchester, New York, Jeremy now lives in the greater Boston area. You can find him on LinkedIn here.