Intranet RFP template: choose your intranet solution with confidence
This structured framework helps you ask sharper questions, identify meaningful differences between vendors, and align your team before you decide.
Download the template to get questions covering:
- Project context, evaluation criteria, and submission process (pp. 5-11)
- Unified experience and intelligent personalization (pp. 12-13)
- Communications, knowledge management, search, and security (pp. 14-18)
- AI integration, analytics, and governance guardrails (pp. 19-20)
- Vendor roadmap, scalability, and total cost of ownership (pp. 21-24)
SNEAK PEEK
Make an intranet decision you won’t have to revisit
The 77 questions across six evaluation areas give you a clear picture of how platforms should perform. Use it to compare platforms on what determines long-term success before you commit to a vendor.
Go past features to find
real differences
Most RFPs don’t go deep enough to reveal how platforms perform under real conditions. This template asks how capabilities hold up at scale, across integrations, and under governance so you can distinguish between innovators and vendors still catching up.
Cover every evaluation area
that matters
The template covers essential evaluation areas: communications, knowledge, search, employee services, frontline support, and AI guardrails. Every section is designed to reveal the gaps and tradeoffs that often emerge only after you’ve signed a contract.
Align your team before
you select
The framework organizes evaluation criteria by category with weighting guidance so your stakeholders can align on priorities before the process begins. Clearer criteria mean sharper vendor responses and fewer rounds of internal debate.
Build a cost picture
that holds up
The services and cost section prompts vendors for implementation methodology, resource commitment, and licensing structure. Get a total cost of ownership estimate covering three to five years and a clearer picture of the internal lift.
