FIRST Things First: Building a Connected Global Workforce Through Digital Experience
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Webinar details
Hear Gallagher, Simpplr, and FIRST speak about how to make a unified, single source of truth for employees and how to make your company channels and tech less disjointed.
In this webinar the speakers reveal how FIRST has built a unified digital experience that connects team members across continents, time zones, and client sites. Learn how their HR and internal communications teams partnered to make the company intranet the central hub for connection, engagement, and culture.
You’ll discover how the FIRST intranet drives:
- Global alignment across dispersed and embedded teams.
- Employee engagement through gamification, storytelling, and recognition.
- Change enablement during times of transformation.
- Efficiency through streamlined onboarding, process updates, and year-end initiatives.
Uncover how the FIRST digital experience has become the heartbeat of its people strategy, bridging distance, strengthening culture, and helping employees everywhere feel part of something bigger.
Meet the speakers
- Rachel Tolhurst, Communications and Marketing Lead, EMEA, Simpplr
- Allan Tanner, DEX Team Lead, Gallagher – Employee Experience & Communication
- Natasha Manuelpillai, People & Culture Director, Talent, FIRST
- Jeremy Woolf, VP of Internal Communications, FIRST
What you’ll learn
- How to reach disparate workforces, including contractors to other companies and onsite teammates.
- How to get certain demographics to adopt and utilise the technology available.
- How to create a seamless digital employee experience.
About the presenters
Rachel Tolhurst
Communications & Marketing Lead, Simpplr
Rachel is an award-winning communicator with nearly 30 years’ experience across financial and infrastructure services, aviation, healthcare, satcomms and agency.
She has spoken at many events about measurement for communicators, and delivered masterclasses in internal communications and embracing AI. She is passionate about the value of employee voice and data to measure impact and drive insight and improvement.
Rachel has been an International Association of Business Communicators UK&I Board member for two years and a mentor with Help for Heroes.
Jeremy Woolf
Vice President, Internal Communications, FIRST
Jeremy Woolf leads Internal Communications at FIRST, a Global Brand Experience Agency. With his 20+ years of experience in communications and marketing, he drives strategy for communications, initiatives, change management, alignment of company vision, goals and culture, and employee awareness and experience for 800+ global team members across four business units. He leads the internal communications team to partner closely with FIRST leadership and other stakeholders to drive communications, as well as hybrid and live internal events across the business; he also provides strategic counsel to key leaders, monitoring and reporting on communications methods and channels, and their effectiveness.
Jeremy is drawn to internal communications because of his passion for the nuances of employee communication, drive for continuous improvement, and his love of the employee experience, change management, crisis communications, and new technologies. Prior to his role at FIRST, Jeremy worked at Verizon as a Communications Manager for the New Business Incubation division, focusing on internal and external communications, experiences, and technologies.
Jeremy graduated from Washington University in St. Louis with a dual degree in Film & Media Studies and Education, and minor in Art. Originally from Westchester, New York, Jeremy now lives in the greater Boston area. You can find him on LinkedIn here.
Natasha Manuelpillai
People & Culture Director, Talent, FIRST
Allan Tanner
DEX Team Lead, Gallagher – Employee Experience & Communication