Meet the agents: What every internal communicator needs to know about AI
Carolyn Clark
Rachel Tolhurst
Webinar details
You’ve heard the word. You may have read the articles, watched the demos, or sat in a meeting where someone used “agentic AI” with the quiet confidence of someone who definitely Googled it afterward. And you’re not alone.
Most communicators are somewhere on this journey: curious, cautious, or already experimenting. What’s harder to find is a clear, grounded view of what agentic AI actually is, what it means for your role, and where to start.
That’s what this session is for.
Join Carolyn Clark (VP, Internal Communications & EX Strategy) and Rachel Tolhurst (Simpplr EMEA) for an honest, practical conversation that meets you where you are — whether you’re brand new to agents or ready to think about automating your first workflow.
They’ll cover:
- What agentic AI actually is, and how it’s different from the generative AI tools you’re already using
- Where IC teams sit on the AI maturity curve, and what the research tells us
- How organizations are evolving, from AI that assists to AI that acts
- Real examples of agents in action across comms workflows
- The bias and ethics considerations every communicator needs on their radar
Whether you’re just getting started or looking to deepen your knowledge, this session will give you the clarity, confidence, and context to move forward.
About the presenters
Carolyn Clark
Carolyn Clark is the VP of Internal Communications & EX Strategy at Simpplr, a modern intranet platform. A seasoned leader, with deep roots in employee communications and employee experience, Carolyn joined to help Simpplr elevate the employee experience by driving innovation and reimagining how employee communication is delivered in today's world.
Throughout her career, Clark has intentionally diversified her experience to all facets of communication. From producing broadcast news to consumer and product public relations, media relations and
Clark lives in North Carolina with her husband and energetic 10-year-old daughter.
Rachel Tolhurst
Rachel is an award-winning communicator with experience across financial and infrastructure services, aviation, healthcare, satcomms and agency. She joined Simpplr in March 2025 as an internal communications expert, developing thought leadership content and building Simpplr's UK and EMEA presence through events, webinars and strategic partnerships with industry bodies.
She hosts breakfast roundtables and presents at conferences and summits, bringing together IC, HR and IT practitioners to explore topics such as AI adoption, employee listening and measurement.
Rachel is passionate about the value of employee voice and data-driven insight. She has been an IABC UK&I Board member and a mentor with Help for Heroes.