University Hospitals of Leicester (UHL) is one of the largest NHS trusts in the UK and the biggest employer in its region, serving a population of 1.1 million across Leicester, Leicestershire, and Rutland.
With 18,000 colleagues working across three acute hospitals, seven community sites, and a wide range of clinical roles, keeping every member of staff connected and informed is no small task.
UHL’s old intranet had become more than an inconvenience. Out-of-date content and poor access put timely communication and patient care at risk. In this video, Andy Carruthers, group chief technology innovation officer for University Hospitals of Leicester and Northamptonshire, explains how Simpplr fixed it.
You will learn:
- Why replacing an inaccessible, hard-to-navigate intranet with Simpplr mattered to patient safety
- How UHL achieved a 96% login rate within the platform’s first 12 months
- Why the trust’s staff newsletter now sees a 54% open rate, well above the 20% industry average
- How intelligent search gives doctors and nurses time back for patient care
- How self-service access to HR documents and annual leave calculators reduced admin burden
- How single sign-on integration (SSO) with the NHS’s identity platform cut IT overhead and helped Simpplr scale across the trust
Watch this video to see how UHL replaced outdated communication tools with a platform built for a diverse, dispersed workforce. Staff now get safer, faster access to the information they need most.