Rachel Berens-VanHeest Director of Internal Communications and Employee Experience, Quartz HealthSimpplr helps us create a people-first digital workplace. It’s easy, collaborative, and engaging—and it’s now central to how we connect and communicate with our teams.
CHALLENGE
Quartz’s outdated intranet was difficult to use, lacked collaboration tools, and failed to support a remote-first workforce.
SOLUTION
Simpplr delivered a modern, intuitive, and engaging platform to unify the employee experience, support collaboration, and improve transparency.
RESULTS
Quartz created a vibrant digital hub that’s collaborative, measurable, and aligned to its people-first culture with a stunning monthly login rate of over 99%.
ABOUT
Get to know Quartz Health
Industry
- Healthcare
Use cases
- Remote workforce
- Employee engagement
- Internal communications
- Leadership visibility
Why Simpplr
- Ease of use
- Collaborative features
- Engagement analytics
- Flexibility by department
- Modern UI
A digital overhaul for a people-first mission
Quartz Health Solutions, a regional health insurance provider across Wisconsin, Minnesota, Illinois and Iowa, faced a major shift: transitioning 75% of its workforce to remote roles. Owned by three health systems, Quartz operates independently and prioritizes a people-first culture for both members and employees.
But its legacy intranet, inherited from a hospital partner, was holding the organization back. The platform required advanced knowledge just to post content, lacked social features, and had zero collaboration functionality. As digital connection became essential, the intranet’s limitations grew more visible.
“It was confusing and so complicated that it actually prevented employees from using it. We needed something engaging and easy,” says Rachel Berens-VanHeest, Director of Internal Communications and Employee Engagement at Quartz Health.
The leadership and communications teams knew they needed a fresh start—one built on usability, connection, and clarity.
Building connection, one department at a time
Quartz selected Simpplr after an extensive evaluation. The goals were clear:
- Provide a clean, intuitive user experience
- Make it easy for employees to find, share, and engage
- Empower departments with autonomy while maintaining governance
- Track what works (and what doesn’t) with simple metrics
From launch, Simpplr enabled Quartz to reimagine its intranet as a true digital community. Departments now run their own sites, company-wide content is more social, and newsletters feature contributions from across the organization.
And for Quartz, people-first means data-first too: Metrics dashboards help justify initiatives, shape messaging, and even challenge low-impact projects.
Why Quartz chose Simpplr
Centralized communication with social engagement
Clean interface and collaborative features foster ongoing interaction.
Built-in analytics for leadership alignment
Dashboards help demonstrate ROI and drive continuous improvement.
Supports autonomy and structure
Departments have freedom to manage their sites within clear guardrails.
Flexible, scalable, and people-first
Easy to use across remote and hybrid teams, no matter where they are.
A platform that keeps evolving with the business
Quartz uses Simpplr not just to push content, but also to create connections. Top-performing content includes team photos, stories, and even pet pics. Leveraging Simpplr’s newsletter functionality gives the Quartz team the ability to meet employees in their inbox as well as on the intranet.
And with clear adoption, measurable engagement, and leadership support, the intranet continues to grow with the company — reflecting Quartz’s culture and supporting its people-first mission every day.
Consistent 99% login rates and 84% newsletter open rates further highlight the platform’s critical role in keeping employees informed and engaged.
