Morgan Biggar Head of People & Culture, ZemblAt Zembl, we want to help people win, and Zentral is a key enabler in achieving just that. Zentral fosters a culture of recognition, collaboration, and support.
ABOUT
Get to know About Zembl
Zembl is an Australian energy consultancy that helps businesses reduce their electricity and gas costs through free, obligation-free comparisons. With over 15 years of experience and a 96% positive customer feedback rating, Zembl has assisted more than 30,000 customers in securing competitive energy deals by partnering with a broad network of trusted Australian retailers.
CHALLENGE
Zembl needed to engage a growing workforce and foster a culture of recognition, but outdated tools led to fragmented communication and under-celebrated employee achievements.
SOLUTION
With the launch of Zentral, their Simpplr-powered intranet, Zembl implemented a centralized platform featuring real-time recognition, celebration tiles, and a robust Resource Hub to unify communication and improve collaboration.
RESULTS
Zentral quickly became a vital part of Zembl’s culture, driving a 93% adoption rate and facilitating over 150 employee searches each month — elevating visibility, recognition, and engagement across the organization.
Outgrowing legacy systems
Zembl, a leading Australian energy comparison company, was on a mission to build a great company culture. But their outdated systems weren’t keeping up. Internal communications were fragmented, recognition was sporadic, and it was difficult to celebrate employees who embodied the company’s core values: Give A Damn, Work as One, and Keep It Real.
Without a central platform to spotlight contributions and connect a fast-scaling team, employee engagement and morale were at risk.
A new digital heartbeat
In July 2023, Zembl launched Zentral, their new all-in-one intranet powered by Simpplr. Designed to strengthen internal culture and streamline communication, Zentral quickly became the digital heartbeat of the organization.
Zembl chose Simpplr for its simple & intuitive UI, advanced search capabilities, integrations, and minimal IT dependency.
Key features of Zentral include:
- Real-time recognition: Integrated shout-outs enable immediate acknowledgment of employees living company values.
- Celebration tiles: Birthdays, anniversaries, and new hires are spotlighted on the homepage.
- Resource Hub: A centralized space where employees access critical tools, submit feedback, and make support requests.
- Values Awards & Programs: Monthly award posts like Q&A Star and Sales Agent of the Month celebrate high performers.
- Corporate volunteering site: The “Give A Damn” program page promotes upcoming events, shares photos, and encourages participation.
These tools are designed not only to inform, but to connect employees with each other and with Zembl’s mission.
Driving a culture of recognition
In its first six months, Zentral recorded over 144 recognitions and has transformed how Zembl celebrates success. With more than 93% adoption and 150+ monthly searches, Zentral has:
- Elevated employee visibility with regular recognition and celebrations.
- Increased engagement through dynamic homepage tiles and department-owned award programs.
- Boosted morale by reinforcing values in everyday workflows.
- Enhanced collaboration and support across departments.
Zentral reflects Zembl’s vibrant and human culture. With values-based programming, clear visibility into employee achievements, and a strong foundation for feedback and collaboration, the platform is a springboard for further innovation.
Zentral isn’t just a place to get work done — it’s where employees feel seen, celebrated, and connected.
