AI Tools, Concerns, and Possibilities with Carolyn Clark & Shaun Randol

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About the episode

Simpplr Podcast Ep 43 with Carolyn Clark & Shaun Randol

This episode features an interview with Carolyn Clark and Shaun Randol. Carolyn is the VP of Employee Experience Strategy and Transformation at Simpplr, where she elevates the employee experience by driving innovation and revitalizing how employee communication is delivered. Prior to Simpplr, she led internal and HR communication at companies like Yahoo, Pandora, and GoDaddy. Shaun is the Editor-in-Chief of Digital Publications at Lam Research and the Founder of Mister Editorial, a mixternal communications newsletter. Previously, he spent 13 years leading communications at Bloomberg, BlackRock, and Splunk.

In this episode, Amanda, Carolyn, and Shaun take on the vast world of AI. They discuss how they use tools like ChatGPT in their everyday lives, the role AI plays in internal communications, and security and ethics concerns in this new landscape.

06:47 The role AI will play in internal communications
19:09 Segment: Story Time
26:40 Segment: Getting Tactical
27:13 How AI has already improved internal comms and HR
39:49 The dangers and fears of AI
01:02:23 Segment: Asking For a Friend
01:02:41 AI security and ethics resources

Guest information

Carolyn Clark 

Carolyn Clark is the Vice President of Employee Experience Strategy & Transformation of Simpplr, an employee experience platform. A seasoned leader, with deep roots in employee communications and employee experience, Carolyn joined to help Simpplr elevate the employee experience by driving innovation and reimagining how employee communication is delivered in today’s world.

Throughout her career, Clark has intentionally diversified her experience to all facets of communication. From producing broadcast news to consumer and product public relations, media relations and corporate communication. Before joining Simpplr, Clark led internal and HR communication at major tech companies including Yahoo, Oath (Verizon Media), Pandora, GoDaddy, and Opendoor. Clark has led countless transitions, navigated more crises than she can count, and shepherded thousands of employees through complex acquisitions and integrations. She has a passion for navigating difficult situations and an ability to drive employee experience strategy through complicated corporate issues.

Clark lives in North Carolina with her husband and energetic 8-year-old daughter.


Shaun Randol

Shaun has 13+ years of experience in mixternal communications for multibillion-dollar global corporations (Bloomberg, BlackRock, Splunk, and Lam Research). At Lam Research he is the editor-in-chief of digital publications, in charge of mixternal storytelling for their internal and external news sites.

For more than 10 years Shaun ran an online magazine and indie book publisher dedicated to philosophy, arts and culture, international affairs, and literature. He now writes Mister Editorial for a global comms community of 3k+ readers and growing.

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