If you want a better employee experience, listen to employees with Ephraim Freed, Customer Growth Manager of Reality Labs at Meta

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About the episode

Simpplr Podcast Ep 41 with Ephraim Freed, Customer Growth Manager of Reality Labs at Meta

This episode features an interview with Ephraim “Phrai” Freed, Customer Growth Manager of Reality Labs at Meta. Phrai helps growing companies create impactful experiences through community, productivity, and performance while enriching the lives of employees. His digital strategist and communications expertise has been shaped at companies like Magic Leap and Riot Games.

In this episode, Amanda sits down with Phrai to discuss AI’s impact on internal communications, the value of cross-functional relationships, and why an equitable employee experience is critical.

02:13 Why Ephraim thinks the employee experience is broken
05:25 Ephraim’s career journey
06:50 Segment: Story Time
13:07 Segment: Getting Tactical
18:03 Creating an equitable employee experience for hands-on and on-screen workers
32:02 Segment: Seat at the Table
32:36 How cross-functional relationships improve employee experience
37:09 Segment: Asking For a Friend
37:23 The rollercoaster of AI

Guest information

Ephraim Freed

Ephraim is a communicator, community builder, digital strategist and employee experience leader. He helps innovative, growing organizations provide meaningful experiences of work that enrich employees’ lives, grow strong, positive organizational cultures, build community, drive productivity and performance, and bring employer brands to life.

Ephraim’s previous roles include Magic Leap, Regent, L.P., and Riot Games where he served as Senior Manager of Digital Community, Director of Employee Communications, and Internal Communications Manager.

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