Simpplr named a Leader in The Forrester Wave™: Intranet Platforms report

Simpplr Leader Forrester Wave Q2 2024
The Forrester Wave™: Intranet Platforms, Q2 2024 report recognizes Simpplr as a Leader in Intranet Platforms. We’re in this for the long haul and are honored to receive this recognition — which we believe reflects our unwavering dedication to transforming the work experience.

Simpplr received the highest scores possible in the Innovation and Adoption criteria in the Strategy category, as well as in the AI/ML, Dashboard and Reporting, Governance, Metadata Support, Developer Resources and Surveys criteria — reflecting for us our commitment to unifying employee experience (EX) capabilities and enhancing business outcomes.

We are honored to be recognized as a Leader in the Forrester Wave report for intranet platforms. We’re grateful to our customers, partners, and the entire Simpplr team for helping us get here.

Our deep investment in R&D, commitment to seamless and personalized employee experiences, and exceptional customer support fuel our mission to keep revolutionizing how employees engage and succeed in an increasingly complex work environment.

We’re more than just an intranet

We’re extremely proud of what our intranet platform has been able to do — but Simpplr’s AI-powered EX platform goes beyond just the intranet.

We’ve focused on innovation, incorporating critical capabilities such as using extensive AI to drive personalized experiences, advanced analytics for sentiment analysis and recommendations, surveys to capture employee sentiment at scale, and auto-governance to maintain relevant information.

Forrester rated Simpplr the highest score possible in the criterion AI and/or machine learning and the highest maximum score in the Innovation criterion. We believe this recognition reflects our vision and track record of delivering continuous innovation and leading the way.

How is the Forrester evaluation conducted?

In Forrester’s 28-criterion evaluation of intranet platform providers, they identified the 13 most significant vendors and researched, analyzed, and scored them by Current Offering, Strategy, and Market Presence. This report shows how each provider measures up and helps technology architecture and delivery professionals, along with their peers in Internal Communication and Human Resources, select the right provider for their needs.

Highlights from The Forrester Wave™

“Simpplr invests in AI across its platform, enhancing reporting and governance.” ~ The Forrester Wave™: Intranet Platforms, Q2 2024

According to the report, “Simpplr continues its growth, particularly in North America and UK/Europe. Cloud native since its inception, Simpplr has optimized its Simpplr One end-to-end platform with organic R&D and acquisition, including a virtual agent tool to accelerate its overall AI and application integration roadmap. Its strategy puts employee experience and engagement at the core of its innovation plans and customer adoption methodologies. The product vision is a common platform that serves communication, HR, and technology leaders as they deliver content, communication, and recognition to employees.”

Simpplr received the second highest score in the Strategy category, with the highest possible scores in the Innovation and Adoption criteria.

After a rigorous evaluation of 13 vendor offerings, we also received the highest score possible in six other criteria:

  • AI and ML
  • Metadata support
  • Governance
  • Dashboards and reporting
  • Developer resources
  • Surveys

Robust AI and machine learning capabilities to streamline workflows & elevate EX

Enabling internal communicators is core to our mission. And the report calls out our continued delivery of “rich AI/ML capabilities, including GenAI writing assistants for content creators.” We’re committed to keep innovating to help IC, HR and other teams do more with less.

We also understand that the best employee experiences acknowledge and value individual needs and preferences, and that targeting communications based on the distinct qualities of each audience ensures that messages resonate more deeply. Our research validates that the most effective Internal Communication teams leverage a personalized and targeted internal comms strategy.

We harness the power of AI to make this possible at scale.

As the Forrester report notes, “Simpplr has strong AI/ML capabilities that facilitate deep personalization of an employee’s news feeds based on role, topic, or other context to deliver relevant information.”

Automation, analytics & integrations to boost operational efficiencies & enhance EX

“Other strengths include automation of content governance, rich metadata, and reporting tools […] Reference customers see Simpplr’s internal communication tools as a ‘strong suite.’ They like its content authoring capabilities, reporting, and application integration.” ~ The Forrester Wave™: Intranet Platforms, Q2 2024

We design our products with a goal to free employees from routine, repetitive tasks so they can focus more on what matters most. That includes leveraging AI for intranet content governance and automation of service requests across multiple systems.

Through the responsible use of augmented intelligence, we also focus on empowering people leaders with the rich analytics they need to foster stronger connections with their teams, get better insights into how employees feel, and take action based on these learnings. We do this through features designed to support employee listening strategies, including Surveys, My Team dashboard, and consolidated Insights & Analytics.

And to decrease the tech overload that causes so much employee stress and frustration — not to mention the impact on productivity — we continue to make it easier to unify the employee tech stack. With 200+ workplace app integrations and counting, Simpplr creates one seamless digital employee experience.

Are you evaluating intranet or employee experience platforms?

Forrester reports, “Large and midsize enterprises wanting a cutting-edge cloud intranet that operates in the Google or Microsoft ecosystem should consider Simpplr.”

Get your complimentary copy of The Forrester Wave™: Intranet Platforms, Q2 2024 report to learn:

  • Forrester’s 28-criterion for evaluating the top intranet solution providers
  • How Simpplr stacks up and how to evaluate whether it is the right solution for you

Let’s keep the momentum going

This is just the beginning of the next part of our journey together. We believe we’re aligned with Forrester in understanding the growth of the industry and how our product vision aligns with the future of employee experience technology.

Stay tuned to learn more about what’s next for Simpplr in our quest to create extraordinary experiences for employees everywhere.

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