Navigating Organizational Blind Spots & Maximizing AI with Monique Zytnik, Global Employee Communication Expert

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About the episode

Navigating Organizational Blind Spots & Maximizing AI with Monique Zytnik, Global Employee Communication Expert

This episode features an interview with Monique Zytnik. Monique is an award-winning, global internal communication leader who presents on best-practice communication at world conferences and guest lectures at universities. Her campaigns have been recognized by Gartner and the Digital Communication Awards.

In this episode, Shawn sits down with Monique to discuss the misconception of authenticity, the challenge of creating culture, and why AI will never replace human creativity and connection.

02:07 Rapid fire questions
06:37 Monique dives into her book 
10:51 AI’s influence on communication
35:09 The role of leaders during difficult times
46:34 How AI, leadership, and active listening come together

Guest information

Monique Zytnik

Monique Zytnik is an award-winning, global internal communication leader based in Berlin, Germany. She’s worked internationally, presented on best-practice communication at world conferences, and guest lectured at universities. Her campaigns have been recognized by Gartner, Mumbrella CommsCon, and the Digital Communication Awards. She regularly shares her knowledge through communication industry publications and podcasts, drawing on her in-house and consultancy work with organizations including SBS Radio Australia, The Australian Taxation Office, ANZ Bank, DHL Group, Adjust GmbH, and LEGO Foundation. Her decades of experience are supported by a master’s in communication (PR) with honors from RMIT University. She gives back to the community by mentoring others through The Mentoring Club and Global Women in Public Relations (GWPR), and as the International Association of Business Communicators (IABC) EMENA Board Chair 2023/24.

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