The Secret Sauce of High Engagement with Keri-Lynn Pajer, VP of HR Business Partnerships & Change Initiatives at Agero

Episode 77
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About the episode

This episode features an interview with Keri-Lynn Pajer, Vice President of HR Business Partnerships and Change Initiatives at Agero. Keri-Lynn is a Strategy and Planning Executive with expertise in aligning organizational needs to the delivery of complex business solutions and expanded capabilities. At Agero, she previously served as the Senior Director of Internal Communications and Change Initiatives, and was the Director of Transformation Strategy at Staples.

In this episode, Miriam and Keri-Lynn discuss the importance of listening to employees, the balancing act of integrating AI while maintaining human connections, and the continuous effort to maintain a culture of trust and engagement.

The Secret Sauce of High Engagement with Keri-Lynn Pajer, VP of HR Business Partnerships & Change Initiatives at Agero

Playlist

  • 03:07
    Getting to know Keri-Lynn
  • 07:00
    Defining and enhancing employee engagement
  • 09:06
    The secret sauce to high engagement
  • 16:57
    Building connectivity and trust
  • 27:26
    Adapting to hybrid and remote work
  • 35:35
    The role of AI in connectivity

Guest information

Keri-Lynn Pajer

Strategy and Planning Executive with expertise in aligning organizational needs to the delivery of complex business solutions and expanded capabilities. Significant sales enablement experience delivering strategic initiatives that deliver growth, service improvements and revenue.

Business partner and strong collaborator with skill navigating through a complex, fast-paced environment to identify, analyze, and deliver on critical business needs. Expert in defining and executing business intelligence and analytics investments used to create insightful and actionable business information for teams to navigate change, improve operations and deliver value to customers. 

Thrives on creating positive change, has a passion for resourceful problem solving, and is inspired through developing talent. Works smart, communicates well, makes tough decisions, and creates and executes business plans with consensus that consistently achieve higher levels of productivity and customer satisfaction.