The value of understanding the employee experience

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About the episode

Simpplr Podcast Ep 12 with Ben Matthews, Senior Director of Internal Communications at NVIDIA

This episode features an interview with Ben Matthews, Senior Director of Internal Communications at NVIDIA. Ben has spent his entire career in communications. He is a recognized industry leader and speaker who has previously worked for Google, eBay, and Crown Castle.

In this episode, Ben and Amanda discuss building an internal comms program from scratch, how to prove value to leaders, and why internal communicators are the imagineers of business.

01:43 Ben’s background
03:32 Ben’s current role at NVIDIA
04:15 Segment: Story Time
04:46 How Ben built an internal communications program from the ground up
09:11 Segment: Seat at the Table
10:40 How internal communicators can show value to leaders
16:22 How internal communicators are the imagineers of business
18:59 Segment: Ripped from the Headlines
22:09 How Ben shifted his strategy in 2020
33:28 Segment: Asking for a Friend

Guest information

Ben Matthews

Ben Matthews is a recognized leader and speaker of Internal Communications. Ben currently works at NVIDIA as the Senior Director of Internal Communications. From March 2020 to November 2021, Ben was in charge of Executive Communications at Google. His previous experience also includes Crown Castle, eBay, and the International Association of Business Communicators (IABC). Ben’s work has earned him multiple awards including IABC’s Social Media Merit Award in 2017, Best Use of Evaluation at the 2014 European Excellence Awards, and IABC’s Internal Communications Excellence Award in 2014.

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