Why control is for amateurs with Rachel Happe, founder of Engaged Organizations

Episode 67
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About the episode

This episode features an interview with Rachel Happe, Founder and Digital Workplace, Organization, and Community Strategist at Engaged Organizations. She started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at several digital workplace conferences.

In this episode, Shawn and Rachel discuss treating employees as assets rather than machines, rewarding human contributions, and valuing emotional and social aspects in the workplace.

Playlist

  • 02:20
    Getting to know Rachel
  • 10:27
    Rachel’s career background
  • 15:42
    Employees are not machines
  • 21:50
    How to calculate the value of community
  • 32:21
    The role of AI in community
  • 42:39
    The current and future state of valuing humans

Guest information

Rachel Happe

Rachel Happe is a strategist who works at the intersection of technology, governance, leadership, and communications. She is a sought after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at Enterprise 2.0, DeFrag, JiveWorld, APQC, and SocialNow. She was named a 2023 Top 50 Remote Work Advocate by Mobeus Software and is a Constellation SuperNova and ReWorked Impact Award judge.

Rachel started Engaged Organizations to focus on helping organizations adapt to new technologies and accelerate knowledge supply chains while improving trust, transparency, and agility.

Prior to Engaged Organizations, Rachel founded The Community Roundtable and produced The State of Community Management research from 2010 – 2021 to understand how the best communities operated and generated shared value so it could be applied to create agile, distributed, and engaged organizations.