Simpplr drives 283% ROI: Forrester total economic impact study

Research & Reports
Intranet ROI Forrester Research Report - Simpplr drives 283% ROI

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Intranet ROI Report details

This commissioned study conducted by Forrester Consulting quantifies the benefits of adopting Simpplr’s Modern Intranet platform. Through deep-dive interviews with five Simpplr customers, the intranet ROI report examines the value driven through increased workforce productivity, lower software and maintenance costs, and reduced operational burdens. Some highlights from the report:

  • A total three-year ROI of 283% for the composite organization that aggregates the characteristics and experience of the five interviewed customers
  • $2.1 million in recaptured productivity from helping employees find resources faster, saving the average employee 11-13 hours per year
  • $1.2 million in productivity gains from reducing the volume of emails through targeted, personalized top-down communications
  • A 70% reduction in IT bandwidth used toward administering the intranet and supporting the internal communications team

Read the full study for more detail on these findings, along with customer perspectives from internal communications leaders.


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