Jive Customers, Meet Simpplr: Elevating Intranet Experience Together


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Webinar Details

In this webinar, we’ll explore how the transition to Simpplr can offer a seamless evolution for users who cherished their experience with Jive. We’ll uncover the compelling reasons that make Simpplr an ideal successor, offering enhanced engagement, streamlined navigation, and cost-effective solutions. Join us as we emphasize the key aspects that are bound to resonate with Jive customers and pave the way for a smooth transition to Simpplr.


  • Jeanne Mickey, Sr Solutions Consultant – Simpplr
  • Christy Schoon, Value Consulting Director – Simpplr
  • Ruth Neighbors, Senior Director, Strategy – Social Edge Consulting

About the Presenters


Jeanne Mickey

Sr. Solutions Consultant, Simpplr

Jeanne is a seasoned solutions consultant with 20+ years of experience supporting customer journeys, with 11+ of those years in the social intranet and employee experience space. She enjoys partnering with companies to help them identify their business challenges and appropriate technology solutions; providing deep product knowledge, technical understanding and consulting on industry best practices. Jeanne lives in the SF bay area and enjoys spending time with family, outdoor activities, shopping, and going to concerts.


Christy Schoon

Director, Strategy Consulting, Simpplr

Christy is a seasoned intranet expert, after 16 years at NewsGator, Jive and now Simpplr. Christy is a Prosci Change Practitioner and leads the value consulting practice, which helps prospects and customers create, measure and report on the business impact they see as a result of implementing Simpplr. This includes activities like:

  • – Defining their vision and goals (how they’ll realize value)
  • – Calculating ROI
  • – Creating a roadmap with executable milestones
  • – Defining their intranet program governance
  • – Managing change

Christy grew up in the San Francisco Bay Area and relocated to Denver nearly 20 years ago. During her off hours, Christy likes to read, watch movies, cook, drink wine, travel, and take “urban hikes” around her adopted city.


Ruth Neighbors

Senior Director, Strategy - Social Edge Consulting

I am a seasoned professional with over 20 years of experience in user-centered design, specializing in online community management and social collaboration. Currently working with Social Edge Consulting, I advise clients on building vibrant business communities on various social networking platforms. My expertise spans a wide array of skills, from guiding stakeholders and conducting customer interviews to shaping information architecture and producing wireframes and site maps. I have successfully implemented online communities for Fortune 500 companies using platforms like Jive Software, Simpplr, Verint, Higher Logic, LumApps, Unily, and Igloo, both for employees and customers. With certification as a Human Factors International Certified Usability Analyst™, strong writing and editing abilities, and proficiency in English, Mandarin, and Cantonese, I bring a holistic approach to strategy, usability, user experience, and content management, ensuring businesses thrive in the digital realm.


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