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An intranet built for the 2020s

Meet Simpplr, the modern employee intranet purpose-built to improve communications, drive culture, and spur employee engagement.

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We go beyond basic deployment and support. Learn how Simpplr’s Customer Success will partner with you every step of the way.

We reinvented the intranet

Research-backed, purpose-built, organized and designed for internal communications. Learn what sets us apart.

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More than a pretty interface

Modern intranets and internal communications apps can positively help your organization in many ways. Learn how Simpplr can help solve tangible business challenges and show intranet ROI.

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Case study

Bay Federal Credit Union Creates Engaging and Collaborative Employee Intranet with an Aggressive Implementation Timeline

About Bay Federal Credit Union

Bay Federal Credit Union is a full-service, not-for-profit financial institution that serves over 80,000 members and 2,400 local businesses throughout Santa Cruz, San Benito, and Monterey counties in California. With more than $1.5 billion in assets, Bay Federal is the largest member-owned financial institution in the region, serving its members and the community since 1957. Bay Federal is a certified Community Development Financial Institution, with a primary mission of promoting community development alongside their financial activities.

Bay Federal has an award-winning employee volunteer program in which employees have given their own money and volunteer for numerous local schools, nonprofit organizations, and community events each year. Learn more about Bay Federal Credit Union at www.bayfed.com.

The Challenge

Bay Federal Credit Union was established as a teacher’s credit union in 1957. As the largest member-owned financial institution in Santa Cruz County in California, they have succeeded. Bay Federal has over 235 employees in 7 locations. Effective employee communication is an invaluable part of their business as the credit union works to provide a highly rated service experience for its members.

In early 2020, Bay Federal Credit Union’s executive leadership team agreed that the business had outgrown their previous intranet platform. Their previous provider no longer addressed the organization’s ongoing and expanding need for a collaborative, engaging user experience with robust search capability.

With executive support, a cross-departmental governance team was assembled from several departments throughout the organization. This diverse team ensured that a wide array of perspectives were taken into account during the vendor evaluation process.

The Result

100% Employee Adoption
Rapid 8-week implementation with refreshed content, improved user tools, and social engagement.
Connected remote employees to increase collaboration and decrease silos
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President and CEO

"The Simpplr solution enabled Bay Federal Credit Union to create an intranet that engages, empowers, and improves the employee experience. By having an intranet that offers robust search capabilities, a user-friendly interface, and the ability to keep content fresh and engaging, we give our team members the tools and resources they need to work more effectively and efficiently. This has resulted in our ability to better serve the entirety of our membership and our community."

Carrie L. Birkhofer, President and CEO

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