Case study

Future State upgrades its employee communication practices with Simpplr

About Future State

Future State is a consulting firm that enables extraordinary visions that positively impact the world headquartered in Oakland, CA. Future State is a purpose-driven, women-led, employee owned, and a certified B-Corporation that works with Fortune 500 and high growth mid-sized organizations to ensure people are the center of focus to achieve lasting change.

Since its founding in 1982, Future State has worked with dozens of organizations to help them manage complex changes, develop great teams and make their story compelling.

The Challenge

Future State employs approximately 100 employees, and although its headquarters is in the San Francisco bay area, 98% of its employees work remotely for part of their time. At any point in time, Future State is involved in 100 active projects.

To successfully deliver on these consulting projects, Future State relies on a combination of full-time employees and consultants, many of which have never physically met each other. Furthermore, because of its complex multi-year projects with global organizations, Future State needed a more efficient way to capture this institutional memory and enable its consultants to ramp up faster as they moved from one project to another.

They were previously relying on a combination of project management tools, document sharing and collaboration platforms, and email to capture all this information and help their employees collaborate. Over time, they found it increasingly difficult to both onboard new employees and provide them with the tools necessary to collaborate on projects.

Future State was looking for a modern platform that would (i) allow them to onboard their employees quickly, (ii) enable all their consultants to easily collaborate on projects and, (iii) was easy to implement, since Future State does not have a dedicated IT team.

After a short evaluation process, Future State selected Simpplr because of its ease-of-use and implementation, and strong integration with the other enterprise systems they were already using (e.g., Salesforce, Box, OneLogin).

The Result

25% increase in communications efficiency
Brought context to the content on Box
Increased sense of community and collaboration
COO

"Future State’s highly distributed workforce requires effective communication across our team. Simpplr’s easy-to-use and visual digital workplace platform has enabled us to significantly increase our communications efficiency and empower our employees to connect with each other."

Kathy Krumpe, COO

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