A modern solution to an age-old problem: Connecting the disconnected
Founded in 1937, Lozier is a leading manufacturer of products used by retailers in stores and warehouses, with a vision to achieve operational excellence for retail’s present and future. The company has 2,100+ employees spread over 10 manufacturing facilities in five locations. 80% of their employees are shift-based plant workers with no access to company email, computers or even tablets.
Updated communication was critical for these frontline workers, who relied on old-school phone calling trees to spread the news about shift changes quickly. When inclement weather forced plant closures, employees often braved the elements to come to work anyway because they had yet to be notified of shift cancellations.
Employees in different locations had no concept of the bigger corporate picture beyond their factories. Without awareness of workers at other sites, or the ability to connect with them, each employee was just a cog in the wheel instead of an integral player in creating products that touch so many lives.