The need for ‘One Network’
Renewal by Andersen (RbA) is an organization made up of a hundred other companies, all with the same goal: to replace custom residential windows and doors with quality and trust. Over a 100 franchise locations, known as affiliates, are spread across the United States and they all face unique challenges, but consider themselves part of ‘One Network’. This philosophy enables the affiliates to work together to share best practices and build each other up to be stronger together.
With an expansive network spread over a hundred locations and various time zones, the organization needed a method to effectively communicate training, webinars and big business announcements. RbA realized their old intranet, created in 1995, was antiquated, difficult to use and not visually pleasing. The affiliates, who are heavy users of the intranet, demanded a better solution to find product updates, company announcements and build connections with peers in other markets and regions.
From a corporate perspective, RbA recognized the power the media has to bring employees together through video, storytelling and people recognition. Due to all the challenges the organization faced with labor shortages, supply chain and COVID-19, they needed a platform to showcase employees working together toward a common goal. That philosophy of unity led the organization to choose Simpplr to power their employee experience platform naming it ‘The Link’.