Unified Communication Boosts Intranet Adoption and Elevates Employee Engagement at Malwarebytes

Onboarding this intranet was the simplest software implementation I’ve ever gone through, and I’ve done a lot—from new websites, new learning management systems, other intranets, and all kinds of things. This was easy. Why Simpplr? Because it’s beautifully simple.

Laura Klieves

VP Head of people
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About

Get to know Malwarebytes

 

Since 2008, Malwarebytes has been the top-rated endpoint protection and a number 1 choice for users. With over 800 global employees, Malwarebytes is leading the way in cybersecurity and employee engagement.

Meet BytesNet: Malwarebytes ultimate intranet built on Simpplr

  • Centralized Engagement: A hub for employees, providing a single source of truth. Employees actively share, interact, and redirect peers using BytesNet links.
  • Streamlined Onboarding: New employees receive 30 days of dedicated onboarding content.
  • Smart Content Management: Moderation prompts ensure up-to-date information, while permissions allow flexible content management.
  • Interactive Dashboards: Comms and HR team enhances engagement with regularly updated news carousels, all managed without coding.
  • Insightful Analytics: Monitors engagement metrics, from open rates to content search patterns.
  • Impressive Impact: Engagement levels soar to 65%-75%; 94% adoption in the first year and a 15% increase in employee sentiment.
  • Seamless Implementation: “Onboarding this intranet was the easiest software implementation I’ve done… Because it’s beautifully simple with Simpplr.”

Challenge

Keeping a digital- first, hybrid workplace connected

 

Since 2008, Malwarebytes has been a recognized leader in the cybersecurity industry, winning numerous accolades for being the highest-rated endpoint protection and the #1 endpoint protection platform choice by users. To reach a broader market and provide specialized support, Malwarebytes partners with value-added resellers (VAR), managed service providers (MSPs), and computer repair shops.

Malwarebytes has 800+ employees globally, and optimal management is a top priority. With security at the core of the company’s mission and offering, any miscommunications that could compromise these efforts would result in a loss of confidence from either customers or employees.

RESULTS

BytesNet surpasses engagement expectations

94% workforce adoption of BytesNet

65%-75% employee engagement

15% lift in employee sentiment

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