"We initially selected Simpplr because of our shared vision of what an intranet should be like. What we did not realize back then is how much Simpplr would transform the way we work and collaborate."
About
Get to know WestEd
Success for every learner is WestEd’s prime focus and has been for five decades. A nonpartisan, nonprofit research, development, and service agency working with education and other communities throughout the United States and abroad, WestEd aims to improve education and other important outcomes for children, youth and adults.
Challenge
Limited IT resources to manage intranet
WestEd had been relying on an outdated, homegrown intranet to help connect its distributed workforce. It was a flat application that only supported one-way communication and WestEd was finding it increasingly difficult to create, organize and distribute content. One of the most common complaints its employees had, was the inability of the platform to help them find the information they needed.
RESULTS
IT resources to manage intranet
Reduces email volume
Decreased IT and HR helpdesk support tickets
Increased efficiency and collaboration
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