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Simpplr Data Privacy and Security

Intranet security that’s unmatched within the industry.

Security is at the forefront of what we do.
Simpplr provides Enterprise-Grade security
globally to our customers, because we value
the power of a secure environment.

To demonstrate Simpplr’s dedication to information security, Simpplr implemented an information security management system (ISMS) to conform to the requirements of ISO/IEC 27001:2013 (ISO 27001). We own our ISO 27001:2013 certificate and SOC 2 Type 2 attestation report and are audited annually by a third party for compliance.

Simpplr Certifications & Compliance

ISO 27001:2013

ISO/IEC 17021-1

SOC 2 Type 2

TRUSTe

Privacy Shield

Infrastructure and Hosting:

Secure Infrastructure

Simpplr currently uses third-party Subprocessors to provide infrastructure services and to help us process customer data. Prior to engaging with any third-party Subprocessor, Simpplr performs diligence to evaluate their privacy, security, and confidentiality practices.

While the Salesforce Lightning Platform is our primary platform, we offload certain computationally-intensive or high-volume transaction microservices to AWS, such as analytics, search, batch integration controllers, and SMS text notification. For example, we run an instance of Elasticsearch on AWS that we have extensively tuned specifically for intranet use cases.

Utilizing Salesforce and AWS for infrastructure, Simpplr provides the ultimate intranet security, reliability, secure communications, and scalability.

Salesforce infrastructure is certified and audited to the following security standards and others:

ISO 27001:2013 (including ISO 27001, 27017, and 27018)
SSAE 18 (including SOC 1 Type 2, SOC 2 Type 2, and SOC 3 reports)
TRUSTe
HITRUST
EU-US and Swiss-US Privacy Shield Frameworks (covering GDPR)

AWS is a secure, durable technology platform with industry-recognized certifications and audits:

PCI DSS Level 1
ISO 27001
FISMA Moderate
FedRAMP
HIPAA
SOC 1 (formerly referred to as SAS 70 and/or SSAE 16)
SOC 2 audit reports

Reliable Hosting

99.99%

Simpplr guarantees a 99.99% uptime and availability.

Data Security

Data Privacy

We only use customer data to provide the service; we don’t have access to your data without your permission.

Data Ownership

Your data 100% belongs to you. You can securely export your intranet data anytime.

Data Backup

All data within your intranet is securely backed up on a regular basis.

Data Recovery

Near real-time data replication for efficient and secure data recovery.

Data Encryption

End-to-end TLS/SSL cryptographic protocols encrypt all network data transmissions and Simpplr architecture leverages 256-bit AES symmetric keys to encrypt data-at-rest.

Database Security

Your data resides entirely within your own secured instance.

Security Features

Virtual Firewall

Ability to restrict IP ranges and hours during which users can connect.

Password Policies

Set your intranet password history, length, and complexity requirements along with other security measures.

SSO Integrations

eBooks

Simpplr Research: Intranet Challenges – Top 10 Reasons Why Intranets Fail

Get the eBook

Blog

What Is an Intranet?

Blog

What should a social intranet look like in the 2020s?

state of internal communications simpplr

Blog

Internal Communications Best Practices in 2020

Ready to get started?

Get a live demo to explore how Simpplr's intranet software can help you build a better workplace.

Schedule a demo

Simpplr Data Privacy and Security

Security is at the forefront of what we do. Simpplr provides Enterprise-Grade security globally to our customers, because we value the power of a secure environment.

Infrastructure and Hosting:

Reliable Hosting

Data Security

Data Privacy

Data Ownership

Data Backup

Data Recovery

Data Encryption

Database Security

Security Features

Virtual Firewall

Password Policies

SSO Integrations

Two-Factor Authentication

Security Controls

Featured Resources

How IT Delivers on the Promise of Employee Experience

The New Employees Experience Strategy in Everywhere Workplace

5 Steps to Internal Communications ROI

Forrester Wave Intranet Leaders 2022 Report

State of Employee Experience 2022

Employee Experience and the Digital Workplace

Internal Communications Impact Series

The ROI of Internal Communications

Employee Intranet Software G2 Report

The Modern Intranet 101

Simpplr drives 283% ROI: Forrester Total Economic Impact Study

Simpplr Research Webinar: Internal Communications and The Great Resignation

Simpplr Research: Internal Communications and The Great Resignation

5 Ways to Make your Intranet an Indispensable Return-To-Work Resource

BSE Global’s New Simpplr Intranet a “Game Changer” for Employee Engagement

Survey Results: State of Internal Communications 2022

7 Simple Steps to Transform Employee Communication

Future of Work: Strategies for a Digital Workplace from an IT Perspective

Root: Internal Communications Strategies that Strengthen Organizations During Rapid Growth

States Title: Unifying the Workforce with a Virtual Headquarters

Spencer Stuart: Creating Employee Connections in 2021 – Opportunities to Succeed

Bond Brand Loyalty: Transform your Employee Experience with a Digital Workplace

The Modern Intranet Buyer’s Guide 2022

GigaOm Report: Evolution and Defining Characteristics of a Modern Intranet

Survey Results: State of Internal Communications During COVID-19

Intranet & Employee Engagement Statistics: 2020 State of the Intranet

The Definitive Intranet Content Playbook

Intranet Governance Planning Checklist

Meet Simpplr, the modern intranet [10-minute On Demand Demo]

Simpplr Research: Intranet Challenges – Top 10 Reasons Why Intranets Fail

What Is an Intranet?

What should a social intranet look like in the 2020s?

Internal Communications Best Practices in 2020

Ready to get started?

See Simpplr in action.

Security is at the forefront of what we do.
Simpplr provides Enterprise-Grade security
globally to our customers, because we value
the power of a secure environment.