Elevating Change Management: Tips for Transforming the Employee Experience
Webinar details
What if your intranet could do more than just store files? What if it became the ultimate solution for your toughest communication and engagement challenges?
Jeremy Woolf, VP of Internal Communications at FIRST, shares how his team reimagined their intranet to connect a dispersed workforce, streamline processes, and drive real engagement.
With a workforce of over 800 employees, many based at client sites and rarely checking email—FIRST faced the challenge of breaking through communication barriers to engage their teams effectively.
- How FIRST revamped its year-end and goals process, making communication clearer while saving time
- Creative engagement strategies like quizzes, scavenger hunts, and newsletters transformed their intranet into a must-visit platform
- The secret to achieving 85% monthly logins by centralizing HR resources, IT tools, and company updates in one easy-to-access hub
This isn’t just about technology—it’s about driving meaningful change, fostering collaboration, and empowering employees to thrive.
About the presenters
Jeremy Woolf
Jeremy Woolf, Vice President, Internal Communications, FIRST
Jeremy Woolf leads Internal Communications at FIRST, a Global Brand Experience Agency. With his 20+ years of experience in communications and marketing, he drives strategy for communications, initiatives, change management, alignment of company vision, goals and culture, and employee awareness and experience for 800+ global team members across four business units. He leads the internal communications team to partner closely with FIRST leadership and other stakeholders to drive communications, as well as hybrid and live internal events across the business; he also provides strategic counsel to key leaders, monitoring and reporting on communications methods and channels, and their effectiveness.
Jeremy is drawn to internal communications because of his passion for the nuances of employee communication, drive for continuous improvement, and his love of the employee experience, change management, crisis communications, and new technologies. Prior to his role at FIRST, Jeremy worked at Verizon as a Communications Manager for the New Business Incubation division, focusing on internal and external communications, experiences, and technologies.
Jeremy graduated from Washington University in St. Louis with a dual degree in Film & Media Studies and Education, and minor in Art. Originally from Westchester, New York, Jeremy now lives in the greater Boston area. You can find him on LinkedIn here.