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Simpplr Named a Leader in The Forrester Wave™: Intranet Platforms, Q1 2022

Written by

Dhiraj Sharma


February 23, 2022



Forrester recently released The Forrester Wave: Intranet Platforms Wave, Q1 2022 report, and named Simpplr a Leader in Intranet Platforms! We are honored and grateful to have received this recognition and we wouldn’t have done it without our customers, partners, and the entire Simpplr team

We’re extremely proud of what our intranet platform has been able to do – not only for our own employees but for every employer who wants to create a sense of community for their employees. Ultimately, Simpplr aims to enable a more positive work environment by helping organizations create a culture of openness and care.

Since Simpplr’s beginnings, our design philosophy and build approach have always been centered around people and their experiences. This is just the beginning for us, and we believe we’re aligned with Forrester in understanding the growth of the industry and how our product vision aligns with the future. We can’t wait to share our broader employee experience vision soon.

The Forrester Wave™ Our Report Highlights

According to the report, “The intranet market has undergone a major reinvention over the last few years. New, cloud-native platforms have shattered the stereotype of static, clunky, internal portals. Since The Forrester Wave™: Intranet Platforms, Q2 2020, customer demand has decidedly shifted away from “build” to “buy.” Today intranets are software as a service (SaaS) apps and are designed for the communicators, designers, and authors who are responsible for creating relevant, tailored information for employees in an anywhere-work environment.

“Simpplr stands out with AI-powered content and communication delivery tools.” The Forrester Wave™: Intranet Platforms, Q1 2022

After a thorough evaluation of 12 of the most significant vendors, Simpplr received the highest score in the Current Offering and Strategy categories. In addition, after a rigorous evaluation of all vendor offerings, Simpplr received the highest score possible in 16 criteria including:

  • User Interfaces
  • Search and indexing
  • Metadata Support
  • Repository and Content Services
  • Governance Services
  • Delegated Administration
  • Integration and Interoperability
  • Dashboards and Reporting
  • Content Analytics
  • AI and/or Machine Learning
  • Knowledge and Social graphs
  • Internal communications
  • Employee Advocacy

How is the Forrester Evaluation conducted?

In Forrester’s 27-criterion evaluation of intranet platform providers, they identified the 12 most significant ones and researched, analyzed, and scored them by Current Offering, Strategy, and Market Presence. This report shows how each provider measures up and helps technology architecture and delivery professionals, along with their internal communications peers, select the right one for their needs.

Simpplr’s continued investment in innovation, UX, and research

In the report, Forrester notes that Simpplr’s “strategy is to help EX leaders in distributed workforces stay connected to employees, and this translates into a roadmap that includes more real-time reporting, sentiment analysis, and contextual delivery of content and communications to specific personas. Simpplr’s strategic roadmap includes ongoing investment in analytics and dashboards to help EX pros understand employee journeys and map out internal communication campaigns, as well as the practical use of AI for rich media understanding and smart recommendations.”

Are you evaluating intranet or employee experience platforms?

Forrester reports “Organizations with more than 1,000 employees that must serve remote, desk, or mobile employees should consider Simpplr. It is a fit for internal communication pros who particularly want EX insights and embedded AI for automated governance, language translation, and smart recommendations.”

Download a complimentary copy of The Forrester Wave: Intranet Platforms, Q1 2022 report to learn:

  • About the 12 providers that matter most and how they stack up
  • Forrester’s 27-criterion for evaluating the top intranet solution providers
  • How Simpplr stacks up and how to evaluate whether it is the right solution for you

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