Employee communication defined
Employee communication is the sharing of information, ideas, and feedback between employees and their managers. It can be verbal, over email, through mobile applications, within intranets, or through various other collaboration tools. Effective communication provides support through multiple communication channels, maintains internal knowledge bases, and centralizes information so that everyone is on the same page.
Why is employee communication important?
Employee communication benefits
Enhances the employee experience
Boosts workplace efficiency
Cultivates an inclusive workplace
Increases inter-departmental cooperation
Increases employee productivity
Encourages innovation
A way to enhance your practices is to deploy an intranet platform embedded with real-time prescriptive analytics functionality. This is especially critical when it comes to employee communication, as identifying and rectifying any gaps in your communication is essential to prevent them from negatively impacting your business. Effective employee communication is crucial in ensuring a seamless workflow and promoting a harmonious work environment. Therefore, paying keen attention to any gaps and mending them promptly is of utmost importance.
Related:4 steps to launch your modern intranet
Gamification
Employee communication effectiveness with KPIs
- employee engagement
- employee satisfaction
- communication channel usage
- feedback rates
- productivity
All of these metrics are an excellent way to determine if your message is getting across to your team. A good intranet platform can help you gauge the effectiveness of your communications channels by providing real-time analytics.
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About the author
Mary C. Long
Mary C. Long is Chief Ghost at Digital Media Ghost, a ghostwriting, growth hacking and professional reputation consultancy she founded in 2009. She’s the best kept secret of award-winning authors, Fortune 500 industry leaders, transformative voices disrupting the norm, and countless creatives short on time.She has penned pieces for everyone from presidential advisors to that person down the street, crafting compelling business content that moves markets and poignant memoirs that leave a legacy of everyday lives. She helps authors get their writing in front of the right audiences in top-tier publications, on a number of best seller lists, and everywhere readers are engaging online. Connect with Mary on LinkedIn to learn more.