Simpplr Research: State of Internal Communications 2020

2020 State of the Internal Communications Benchmark and Report

Simpplr Research conducted this year’s State of Internal Communications (IC) report to get a better understanding of what separates great internal communications programs from everyone else. While there are many industry benchmark reports, few provide the rigor to help practitioners understand where they should focus.

In this State of Internal Communications report, you will learn:

• The internal communications benchmarks across multiple topics including: practitioner challenges, measurement, technology usage, and activity focus
• The best practices and tactics from leading organizations’ IC programs that separate their programs from the rest
• Specific takeaways from the research that can help you improve your own internal communications and drive employee engagement