Simpplr extends AI leadership in intranet software with the launch of  AI Control Center

Table of contents
  1. 1 Governance starts where employees work
  2. 2 One governance layer for every Simpplr AI capability
  3. 3 IT can enable AI without ceding control
  4. 4 What this means for the future of AI in the intranet

Simpplr has spent years building AI into the intranet. Search, smart answers, and content creation are among the many ways AI is woven into how employees work inside the platform. Now, we’re giving IT the governance layer to match.

Enterprise AI is moving faster than the governance infrastructure supporting it. Most organizations have AI embedded in multiple tools, and IT is expected to manage the risk without visibility into what’s running or where data is going. 

A Forrester Consulting survey conducted on behalf of Simpplr found that 78% of IT leaders say they need better security frameworks to scale AI safely. Nearly half (49%) cited AI security and access control risks as their single biggest challenge.

That gap is exactly what Simpplr’s new AI Control Center is designed to close. IT administrators now have one place to govern every AI feature, provider, and configuration across their intranet. They can enable or disable individual capabilities, select from validated LLM providers, and track every configuration change in a chronological audit log.It’s a capability that sets a new bar for what AI-powered intranet platform providers owe their IT customers.

Governance starts where employees work

The intranet isn’t the only place AI lives in your tech stack, but it’s where employees often interact with it directly. Search answers, content summaries, communications drafts, workflow automations — these are the AI touchpoints employees encounter every day. That makes the intranet a practical and high-visibility place to establish governance.

Most intranet platforms have added AI without adding the controls IT needs to manage it responsibly. Features get turned on, models get updated, and IT has limited visibility into what changed or why. AI Control Center changes that dynamic. Because it’s built natively into Simpplr, it can govern AI at the feature level in ways that external gateways or blanket policies cannot.

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One governance layer for every Simpplr AI capability

Simpplr has been building AI into the intranet for years. The functionality includes enterprise search with smart answers, writing assistant, app tile builder, Comms AI, and AI-generated content summaries, as well as a poll generator, custom themes, alert message suggestions, and newsletter subject and preview text. 

AI Control Center brings all of these capabilities under one governance layer, which is only possible because the controls and the features were built in the same platform.

IT administrators can enable or disable any AI feature across the platform or turn off all AI globally with a single control. They can select from Simpplr-validated LLM providers — currently Azure OpenAI and Google Gemini — or use BYO-LLM support to route requests through their organization’s own provider accounts. This keeps data within existing infrastructure and meets data residency or vendor agreement requirements. 

Every configuration change is captured in a chronological audit log that notes what changed, who made the change, and when. This gives InfoSec and Legal teams the traceability they need for compliance reviews. The result is a governance posture IT can defend. 

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IT can enable AI without ceding control

For most IT and InfoSec teams, deploying AI has meant accepting an uncomfortable tradeoff. Block it and you frustrate the business. Allow it and you take on risk you can’t fully account for. Neither position is sustainable, and neither reflects how enterprise IT is supposed to operate.

Simpplr’s AI Control Center removes that binary. Administrators can enable AI capabilities selectively, enforce provider requirements, and meet compliance mandates without disrupting the employee experience these features support. The governance controls are granular enough to reflect real organizational policy rather than just an on/off switch and specific enough that IT can defend the decisions they make.

51% of IT leaders say implementing AI observability across all efforts is still challenging (Forrester).

It’s worth noting that the global disable affects LLM-powered features only. ML-based features like search ranking and recommendations run inside Simpplr’s core systems and continue working regardless of how the AI Control Center is configured.

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What this means for the future of AI in the intranet

Simpplr’s investment in AI has always been about more than shipping features. The question we keep coming back to is whether AI inside the intranet is actually working for the organization — not just for the employees using it but also for the IT teams responsible for keeping it secure and compliant.

AI Control Center is our answer to the second half of that question. This is a new standard for what AI leadership in the intranet category should look like. Vendors that ship AI without giving IT the tools to govern it aren’t ready for the enterprise. We think the bar needs to be higher.

If you’re evaluating Simpplr’s AI capabilities for your organization, let us show you what governance looks like in practice. Request a demo today.

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