Advice from the Trenches: What’s Critical in Selecting an Intranet


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Advice from the Trenches: What’s Critical in Selecting an Intranet

So your organization needs a new intranet. A Google search brings back numerous providers that are hard to tell apart. How do you ensure you are making the right decision for your company?

In this webinar, we will bring together industry expert, Bala Kasiviswanathan, who will walk you through important resources and steps to consider when evaluating an intranet, and Robert Henehen, a former IT executive who has first hand experience in identifying, selecting, and implementing an intranet at El Camino Hospital.

Join Bala and Robert as they discuss:

  • The must have capabilities in an intranet depending upon your organizational needs
  • Key considerations when thinking about building your own intranet vs. buying an off the shelf product
  • The specific process and steps for evaluating intranet providers
  • The key pitfalls to avoid and ensure a successful project
  • How important AI is in the consideration process

About the Presenters

Bala Kasiviswanathan Simpplr Leadership

Bala Kasiviswanathan

Chief Product & Customer Experience Officer

Bala Kasiviswanathan, a Mechanical Engineer, started his career at Microsoft. With an insatiable curiosity, he played a key role in building foundational projects in India. Inspired by the dynamic nature of product development, Bala embarked on journey across APAC, driving innovative initiatives along the way. He joined Apigee as a product leader, and his contributions were instrumental in the company’s growth, leading to a remarkable IPO and eventual acquisition by Google. At Google, Bala continued to make waves, spearheading the expansion of API management products and revolutionizing the Google Cloud landscape.

Next came the role of Chief Product Officer for project Tidal at X (formerly Google X), where he immersed himself in groundbreaking research. With a focus on advanced computer vision and AI, Bala tackled complex ocean problems, aiming to make a positive impact on humanity.

Currently, as Simmplr’s Chief Product and Customer Experience Officer, Bala brings his expertise to drive AI-based innovations across their product portfolio. With a genuine dedication to enhancing employee experiences, he aims to deliver outstanding solutions that empower organizations.

Outside of the ever-evolving world of software, you’ll find Bala exploring the wonders of nature through hiking and indulging in the delightful flavors of specialty local coffees.


Robert Henehan

Director of Analytics and Business Applications

Robert Henehan is an accomplished healthcare IT leader with a proven track record in system design, resource management, and strategic innovation. He started his career at Epic Systems in Wisconsin, moved into healthcare IT consulting with Huron Consulting, and has contributed to the development of critical systems in various healthcare organizations. His role often intersects with driving efficiency, employee support, and patient care excellence.

In his leadership role at El Camino Health, he led key initiatives that redefined the use of information and technology, directly contributing to substantial improvements in clinical, quality, operational, and financial metrics.

He blends a pragmatic approach with a community-building philosophy to not only advance technology but also to foster a culture of collaboration and shared knowledge. His efforts have been pivotal in scaling innovative solutions and in the transformation of healthcare delivery and operations. Recognized for enhancing outcomes and efficiency, he has guided his teams through transitions that resulted in significant organizational growth and the adoption of innovative technologies.

Currently, he is channeling his expertise into independent consulting, aiming to leverage AI and analytics to not only improve the patient and employee experience but to set new standards for excellence in healthcare systems.

When not immersed in the world of healthcare IT, Robert enjoys the calm of yoga and plays board games competitively.


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